IT Service Manager Public Cloud Services (m/f/d)

  • Expertise: IT
  • Contract type: Unlimited
  • Vacancy reference: 10297

This will be your workplace

Place of work is Arnhem (Netherlands) or Bayreuth (Germany). This is a permanent position.

This will be our challenge

TenneT is growing fast to realize its strategic ambitions. We play a leading role in driving the energy transition.
As part of the Data Center Strategy program within TenneT´s IT department the Managed Cloud Provider (MCP) Office will be set up. Office will be set up to manage IT services in the public cloud. We are looking for a passionate IT Service Manager Public Cloud Services (m/f/d) AND an IT Financials / Service Manager (m/f/d) who will contribute to this and that might be you? (We are looking for 2 new employees)

Your contribution to TenneT

  • As IT Service Manager you are end-to-end responsible for IT Services, both in the Netherlands and Germany, required to deliver IT Services in scope
  • You are able to develop / use an SLA and KPI structure that will allow you to optimally deliver these services across the entire delivery chain
  • You will be managing internal and external suppliers involved in the delivery of the IT services for the public cloud environment
  • Furthermore you will work closely with the functional managers and other service managers 
  • The initialization and coordination of improvements in service delivery is part of your tasks
  • You are also responsible for preparing an annual budget for the IT services in scope and monitor that the IT services are realized within this budget
  • Finally you will be monitoring IT changes in terms of quality, scope, budget and timely delivery
In addition, the IT Financials / Service Manager (m/f/d) will be the first point of contact for financial aspects for the Managed Cloud Provider. He/She will be responsible for creating, implementing and maintaining a financial governance model for the services in scope. Experience in managing financial aspects of IT Services, including contracting, subscriptions, invoicing and accounting in managed clouds (e.g. Azure, AWS, Google etc) is an advantage there. 

Your Profile and background

  • You have an academic background with focus on IT or a similar qualification
  • This position requires working experience in Contract / Service / Delivery Management
  • You have good knowledge with regard to supplier management
  • ITIL foundation V4 Know-How is an advantage
  • Since you work in an international environment, fluent English skills are necessary. German or Dutch is an advantage
  • Furthermore you should be a creative and solution-oriented teamplayer
  • Your strong communication skills are helpful to support changes in IT and to build your network within and outside of TenneT

Our offer

  • An interesting and responsible function within an international and dynamic working environment
  • The chance to be part of a new team and enable TenneT’s public cloud journey
  • Attractive renumeration, based on flexible working hours and compensation programs
  • Numerous possibilities to do sports and programs to support your health
  • Possibilities to have good, healthy and affordable lunch
  • The chance to develop yourself with trainings and to grow in a modern and innovative environment

Recruitment Process

In our online-application-form you can apply within only some minutes. Afterwards we screen your documents and get back to you as soon as possible. Our selection process consists of an interview via videoconference / WebEx. The interview will be in English, please also hand in your application documents in English, if possible. 

For further questions regarding the recruiting process please contact:
Marina Adelmann
People | Talent Acquisition
T +49 (0)921 50740-5752
Kim Thomas
People | Talent Acquisition
T +31 (0) 88936 7713

TenneT IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.